Yes, our Free-Parts-For-Life Program is really free. Free-Parts-For-Life shipments will be sent to the shipping address on the original order or location of purchase. If you have moved to another address or country other than the original shipping location, we will do our best to send Free-Parts-For-Life and Lifetime Warranty shipments from a designated distribution center or distributor. We have distribution centers in the USA, European Union, Mexico, China and Japan. We have official MDF Instruments distributors in over 80 countries. LEARN MORE

We like to keep things simple. We give you 90 days to try our products, and if you don't love your MDF Instruments product, simply initiate a return by contacting us suing the form below. Upon receipt of the returned product, we will issue a refund for the purchase price of the item(s), not including the original shipping charges. Please give us a few days to process your return. LEARN MORE